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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bridget Smith

June 29, 2026

5  out of  5
rating by Bridget Smith
"My family has used State Farm/Spring Ashley Burgess for as far back as I can remember. Excellent service and sound advice. Dependable and reliable with excellent follow up and follow through 👍🏽"
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Jeannie E. Berry-Matos

June 29, 2026

5  out of  5
rating by Jeannie E. Berry-Matos
"We've been with State Farm more than 25-30"
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rhonda taylor

May 19, 2026

5  out of  5
rating by rhonda taylor
"Great to work with it's like more a family agency that's how they treat you easily claim process ready friendly and knowledgeable agents."
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Tyler Green

April 21, 2026

5  out of  5
rating by Tyler Green
"I have been apart of State Farm and a customer of spring burgess Ashley for over 30 years. I appreciate the service and professionalism that I always experience. I also appreciate the reviews of all of my policies to make sure I’m getting what I need and my family"
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Motherpepper66 Jackbang66

March 10, 2026

5  out of  5
rating by Motherpepper66 Jackbang66
"I want to share my life time journey with my State Farm representative Spring..
I first met my Insurance agent spring when I began my career 30 yrs ago as a young single mother of two children , unsure how to go about seeking the right insurance coverage for my car and especially my home.
Spring genuinely cares about her clients, if I call with concerns she takes time and listen, providing me with the best solution for me. I respect her authentic personality, her integrity brings a special energy to the table. I’m so grateful to have Spring protection over what I need to provide for my family."
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Brad Parsons

March 4, 2026

5  out of  5
rating by Brad Parsons
"Spring was very helpful."
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Al Worthy

February 21, 2026

5  out of  5
rating by Al Worthy
"My experience with the team has always been pleasant, professional, high integrity, and exceedingly my expectations. I had an issue with my Drive Safe Device the Rep Doug was patient and knowledgeable during our phone conversation. Once I got back in town and got into the car I realized my token was not in the car. I communicated with Doug and he brought one to our home. This level of service definitely exceeded my expectations. Thank you !"
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Eric Trawitzki

January 13, 2026

5  out of  5
rating by Eric Trawitzki
"Kim has been an awesome agent to work with. Got me a great deal on my car insurance and is always prompt, courteous and super helpful."
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Willie Wade

December 2, 2025

5  out of  5
rating by Willie Wade
"We have had Spring for over 2.5 decades. She has given us great service and friendship. Our insurance is something that we haven't had to worry about much.👍🏽"
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Merle Orr

October 1, 2025

5  out of  5
rating by Merle Orr
"Spring and her staff are always professional and work hard to deliver when asked."
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Gershia Coggs

September 24, 2025

5  out of  5
rating by Gershia Coggs
"We have been a client of Spring's (and Kim her right hand) for over 15 years The agency has always provided the best of care. When our sewer backed up in August, I called, and Kim gave us the information we need to file our claim and start restoring our lower level. The office has been a blessing. Thank you, thank you, thank you. We pray you are still in business for at least another 15+ years without the sewer back-ups. All the best"
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Moore Joseph

September 8, 2025

5  out of  5
rating by Moore Joseph
"I have been with State Farm for years I have a house and 3 vehicles insured by them! Robin M has been the best and a pleasure to work with!"
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Audrey Trotter

September 8, 2025

5  out of  5
rating by Audrey Trotter
"I've been a client of Spring's for over 15 years she has always provided top notch service and made sure I understood everything about my policies she is a pleasure to work with and I plan on working with her another 15+ years."
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Miranda Allison

August 14, 2025

5  out of  5
rating by Miranda Allison
"Ashley was very helpful in giving me information on how to process my claim."
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Elysa Fields

August 11, 2025

1  out of  5
rating by Elysa Fields
"I spoke to an agent named Robin. She is very rude, unprofessional, and what I heard on the phone with her, she talks down to her coworkers. I would not suggest talking to her and ask for a professional agent on staff because they are amazing, but Robin is a good representation of this company."
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Tielisha Hodges

July 31, 2025

5  out of  5
rating by Tielisha Hodges
"I’m recommending Spring is the best in looking for insurance thank me later.."
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Fannie Mc Covery

July 30, 2025

5  out of  5
rating by Fannie Mc Covery
"It was a pleasure working with my agent Kim as always. She has always provided excellent service. Thank you for professional customer service ☺️"
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Bethany Sheffa

July 30, 2025

5  out of  5
rating by Bethany Sheffa
"Kim, Thank you so much for your excellent service, patience and consideration of my insurance needs. It’s always a pleasure speaking with you!"
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shirley hurst

July 29, 2025

5  out of  5
rating by shirley hurst
"Excellent service from Kim ans Spring. Kim answered all of my questions and concerns on our last call. Thank you!"
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rachael brewer

July 28, 2025

5  out of  5
rating by rachael brewer
"I have been a customer at State Farm Insurance for over 50 years first in Indiana I love them so much that when I moved to Milwaukee in 1989 I kept the same insurance I have been with them every since my opinion is Springs agency is the best"
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larry allen

July 17, 2025

5  out of  5
rating by larry allen
"Has Great customer service deals was able to communicate with me very well I appreciate all the work that she has done"
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Sonya

July 17, 2025

5  out of  5
rating by Sonya
"Very happy with the quick action of my agent Spring. I recently received and unfavorable renewal for my home and auto insurance Spring sprung into action by reaching out to me to address the renewal increase and were able to work with me and get my rates to a more affordable amounts. Thank you Spring."
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Jeffrey Wilson

July 17, 2025

5  out of  5
rating by Jeffrey Wilson
"Excellent service. Treat you like family!"
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J L

July 15, 2025

5  out of  5
rating by J L
"I've been a customer for over 10 year's and highly recommend Spring!"
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Myha Truss

June 27, 2025

5  out of  5
rating by Myha Truss
"Love Ms Kim"